Dirty rotten scoundrels
TPG Telecom Ltd (formerly SP Telemedia) is one of those companies who, in my opinion, does not deserve to be in business. TPG will scoff at me, because the company...
Telstra can’t communicate, so shut up
Telstra is in the business of communications. But you wouldn’t believe it. The company has made such a right-royal balls up of the payment fees, that to...
Small business; small thinking
One day, out of the blue, I felt that I should support my local small business, rather than always shop at the huge supermarket. My local Woolworth’s is...
Traditions that endure… for no reason
How many left-handed people are there? No-one knows. Let’s assume it’s approximately 10%. Of all the people in the world who brush their teeth, how...
Wasting resources, one match at a time
Think of all the energy, money, materials, resources, packaging, and effort it takes to make these ’super long’ matches. At over 20 cm long (7.87 inches),...
Disconnected designers
Walking through Auckland’s newly refurbished airport, I spotted design elements that no experienced designer would have made. In ‘How to Lose Friends...
Watch what you measure
When management gurus were espousing the mantra, ‘What gets measured, gets done’, I was protesting. Be careful what you measure, because it will turn...
Why designers must annoy people
I annoy people because I ask a lot of questions. And I receive no thanks for it. Only at the end of any assignment would people realise the importance of asking...
How to stop scammers in their tracks
Internet fraud is reaching the trillion dollar mark. A lot of it goes unreported due to embarrassment and fear. If a large bank does detect major issues, it can...
How to solve email spam
Spam filters fail because they lack the human touch. So let’s launch the first human interactive spam filtering method. Each service provider like Melbourne...
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