Disconnected designers
Walking through Auckland’s newly refurbished airport, I spotted design elements that no experienced designer would have made. In ‘How to Lose Friends...
Why designers must annoy people
I annoy people because I ask a lot of questions. And I receive no thanks for it. Only at the end of any assignment would people realise the importance of asking...
Google lacks innovation
Google is a story that inspires fairy tales. Its market capitalisation exceeds US$181 billion. But is it an innovative company? I think not. Ask a room full of...
When designers don’t think ahead
Good performers always envisage the next line. Chess players must contemplate the next move. Karate experts must anticipate the next strike. Why are designers...
Brilliant design, hopeless execution
The new Singapore Airlines A380 is an engineering marvel. Sadly, despite boasting that it ‘offers, by far, the most spacious Business Class seat in the world’,...
We need airport-friendly shoes
The things we take for granted. Like when buying shoes. Not only must we think about comfort, but also about airport. Every days bring a new learning experience....
When technologies clash
Tea dates back further than 2700 BC. The bag as introduced in 1904. The Lipton Tea Company was formed in 1915. The microwave oven was commercially developed in...
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