‘Management & leadership’

The function of the millennium manager

The function of the millennium manager

The role of management changes over time. Within the modern world, what is the primary role of the millennium manager, whom Jonar Nader calls the ‘M2’?...

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Executives must not own shares

Executives must not own shares

Jonar Nader says that executives must not own shares in their own company. He feel that it is not their job to feather their own nest. To listen to an excerpt...

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Stupidity in customer service

Stupidity in customer service

Customer service is appalling. Why do companies insist on offering the world when they can’t deliver on any of the offers that they print in their fancy...

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Stan Zemanek with Jonar on Advertising

Stan Zemanek with Jonar on Advertising

The late Stan Zemanek was the most outspoken radio personality, much loved by his listeners. Here, he speaks with Jonar Nader about advertising, customer service,...

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Work harder at working smarter

Work harder at working smarter

Jonar Nader longs for the day when a manager can congratulate the staff, with no strings attached? When can we start to appreciate a job well done, without some...

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The definition of management

The definition of management

There is a big difference between being a manager and being a leader. Therefore, what is management? Jonar Nader explains the central function of management. He...

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We need a corporate court

We need a corporate court

Societies have a civilised process of handling disputes via civil courts. Unfortunately corporations do not provide any meaningful way for staff to protest. For...

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No-one should have more than one boss

No-one should have more than one boss

Every employee has the right to have the only one boss. Matrix management is fraught with issues. Jonar Nader believes that efficiency grinds to a halt when people...

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Give me teams that work

Give me teams that work

Jonar Nader says, ‘Never mind teamwork. Give me teams that work.’ To listen to an excerpt from the radio broadcast, please click on the green play button...

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Staff turnover is way too high

Staff turnover is way too high

Jonar Nader disapproves of the high staff turnover, and fast promotions that leaves departments and divisions without proper management coverage. To listen to an...

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